Returns & Refunds Policy

This Returns & Refunds Policy explains how returns and refunds are handled at Everest DIY.

Returns
Customers may return eligible items within 30 days of the date of purchase or delivery.

Returned items must be unused, in their original condition, and in the original packaging. Proof of purchase may be required.

Certain items may be non-returnable due to hygiene, safety, or clearance reasons. Customers are encouraged to contact us before returning an item to confirm eligibility.

Refunds
Once a returned item has been received and inspected, approved refunds will be processed within 10 working days.

Refunds will be issued to the original payment method used at checkout.

Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

Faulty or Incorrect Items
If you receive an item that is faulty, damaged, or not as described, please contact us as soon as possible so we can assist with a resolution.

How to Return an Item
To start a return, please contact us using the details below before sending any items back:

Everest DIY
Address: 854-856 Stockport Rd, Levenshulme, Manchester M19 3AH
Phone: 0161 249 0999
Email: everestdiyuk@gmail.com